INSTITUTIONAL-QUALITY SERVICES
Milestone has decades of experience and expertise in all facets of hotel management, operations, and financial reporting:
PROPERTY MANAGEMENT
Acquisition / Transition / Disposition
Construction / Renovation
Architectural / Engineering / Design
Project Management
Legal Compliance / Oversight
Operations / Expense Management / Value Engineering
Guest Services
Accounting / Finance / Audit
Human Resources / Training
Food & Beverage / Volume Purchasing
Sales & Marketing / Feasibility / Market Assessment
Property Operations / Preventative Maintenance
Franchise Relations
ASSET MANAGEMENT / HOTEL RECEIVERSHIP
Notification of Milestone’s appointment as Receiver to the relevant parties
Design and implementation of immediate action plan for expedited transition, stabilization and safeguarding of Hotel
Restoration of staff, vendor and customer confidence
Comprehensive approach to transition of Hotel to Milestone team directed by Milestone Chief Operating Officer
Institution of Milestone best practices and procedures by dedicated Milestone Operations Officer
Maintenance, capital improvement, repair and life-safety review and recommendations
Review of franchise and vendor relationships as well as all contracts and leases
Proprietary sales & marketing techniques / market overview / repositioning analysis
Human resources review / operations consulting
All court-related requirements and reports
Delivery of budgets, financial, and operational reports to relevant parties
Development of workout / exit strategies
Milestone has decades of experience and expertise in all facets of asset management and receivership services, and the flexibility to tailor its services to suit the specific needs of its clients
CONSTRUCTION MANAGEMENT
• Site selection, acquisition and feasibility services
• Property condition and environmental assessment / remediation
• Lender and equity investor coordination
• Government and legal compliance
• Permits and approvals
• Franchisor compliance and PIP execution
• Retail integration services
• Outparcel development
• Architectural and engineering oversight
• Budget development and oversight
• Contractor, subcontractor and vendor selection
• Interior design services
• Construction supervision
• FF&E, purchasing solutions, and installation
• Value engineering
• Project close-out and punch-list, verifying compliance with project contracts
• Transfer to operations